Privacy policy

Your Privacy

At Ayurveda Awareness Centre (AAC), we commit to protecting your privacy as an online guest on our website. We utilise the information we collect about you to maximise our services. We respect the confidentiality and privacy of the data provided by you and adhere to the Australian Privacy Principles. Please read our privacy policy below carefully.

You may change your details anytime by advising us in writing via email at info@ayurveda-awareness.com.au. Our secure server protects all information we receive from our customers. Our secure server’s software encrypts all customer information before sending it to us. Moreover, all customer data collected is secured against unauthorised use or access. We do not store credit card information on our servers.

We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (the Privacy Act). The APPs govern how we gather, use, store, disclose, dispose and secure your Personal Data. The copy for the Australian Privacy Principles will be available on the website of “The Office of the Australian Information Commissioner” at www.aoic.gov.au

Storage and Security of Personal Data

We acquire and store the Personal Data you enter on our website or provide us in another form each time. You may provide basic contact information like your phone number, name, address, email, etc., to enable us to send new course information or process your product order. We might also collect additional information sometimes, including but not limited to providing feedback, changing your email or content preferences, responding to our survey, or communicating with customer support.

We might use your personal information to provide marketing materials, updates regarding our website and news as a newsletter. If you have subscribed to such publications by registering with us, it will happen. However, if you wish to cease receiving such information (like a newsletter), you can unsubscribe at any time, and your request will be actioned immediately.

Individual profiles and their company details are not used for any specified purpose. They only protect our copyright, trademarks or other civil rights.

We respect the privacy and safety of our online visitors and might collect information on or through this website that can identify you. For example, we collect personally identifiable information to respond to visitors’ questions and comments about our services and products and mail e-newsletters.

We will use all means to guard your Personal Data while in our control or possession. We will intentionally share your data only with our service providers and not any third party. We share your personal information with a service provider only when the third party has agreed to comply with our privacy standards.

The non-personal information, communications and material you send to our website or us through email or which we acquire from third parties without promises of confidentiality will be kept, used and disclosed by us on a non-confidential basis. We can use and reproduce such information freely and for any purpose. We will be free to use any ideas, concepts, know-how or techniques in such report, including manufacturing or developing any courses or products.

Cookies

A cookie is a small file placed in your web browser to collect information about your web browsing behaviour. Using cookies allows our website to tailor its configuration to your preferences and needs. They do not access information stored on your computer or personal information like name, phone number, address and email address. Most browsers automatically accept cookies, but if you want to reject cookies, you can change your browser settings. However, it may prevent you from utilising our website to the fullest.

Our website uses cookies to analyse the website traffic, which will aid us in providing a better experience for website visitors. In addition, cookies are also used to serve relevant ads to visitors through third-party services like Google Adwords.

Information Disclosure

We might need to disclose certain information about you sometimes, which may include your Personal Data, to fall in with legal requirements, like law, court order, regulation, subpoena or a warrant, in the course of a legal proceeding or while responding to the request of a law enforcement agency. We may also use your Personal Data to protect the rights, property or safety of ayurveda-awareness.com.au, our customers or third parties.

Suppose there is a change of control in our business (whether by merger, sale, transfer of assets, etc. ), customer details that include your personal information that could be disclosed to a potential purchaser under a legal agreement.

Personal Information Access

You can access the Personal Information we hold about you and update it under certain exceptions. If you wish to access your Personal Information, please contact us through email. Ayurveda Awareness Centre (AAC) will not charge any fee for your access request but may charge an administrative fee for providing a copy of your Personal Information. We require your identification before releasing the requested information to protect your Personal Information.

Third Parties

We do not deal with or sell any personal information of customers. We shall never disclose any of your details to a third party. Only the necessary data is shared with providers of courses or services you have purchased or to protect the rights, property or safety of ayurveda-awareness.com.au, our customers or third parties where required by law.

However, we may use it generally without any reference to your name or information for creating marketing statistics, identifying user demands and assisting in meeting customer needs. Additionally, we might use your information to improve our website and services and nothing else.

Security Policy

We strive to ensure that the security, integrity and privacy of the personal information submitted to our website are periodically updated according to our security measures and revised with every recent technology.

Links

Our website might have links to other websites. These links are used for your convenience only. Links to third-party websites do not contain sponsorship or endorsement, or approval of these websites. Please be aware of the privacy practices of those websites you visit since we are not responsible for any information breach or other problems. We guide our users to be aware when they leave our website and read the privacy plans of every website that collects personally identifiable information. This privacy policy applies to the data collected by this website.

Privacy Policy Changes

To ensure our privacy policy remains updated, they are subject to change. We might modify our policies at any time, with complete discretion, and all the modifications will be effective immediately upon posting the changes on our website. Please return to our website periodically to review our privacy policy.

Queries and Feedback

If you have any questions, concerns or a complaint about our privacy policy or how we collect, store, use or disclose your personal information, please get in touch with us at info@ayurveda-awareness.com.au, and we will respond within 48 hours.

We will resolve any complaint within a reasonable timeframe, usually 30 days. However, resolution may take longer if the matter is complex. If we cannot solve your complaint, you may opt to make an external complaint.